Hard Cost of Bias

How brands can lose it all from one incident of unconscious bias.

Building Better Relationships with African American Co-workers and Guests

MFHA and DiscoverLink, Inc. deliver online cultural intelligence training on a restaurant-optimized learning management system (LMS).

Showcase of the Stars™

Showcase your brand to multicultural talent with Showcase of the Stars™, MFHA's premier career exploration event.

QCIA: Quick Cultural Intelligence Assessment

The QCIA is a self-administered questionnaire that enables management to take a cross-section look into their current diversity and inclusion initiatives. Completing the QCIA allows an understanding of the scope and effort expended by “Leaders in Diversity” to move beyond anti-discriminatory compliance to improvements in short to medium term cash flow and longer term increases in competitiveness, profits and shareholder satisfaction.

The Business Case for Cultural Intelligence

Our members agree. Beyond Diversity & Inclusion programs, the goal is to build Cultural Intelligence for all because it ultimately contributes to the bottom-line.

Our Multicultural Moment: A Challenge To you.

For twenty years, MFHA, in partnership with our corporate members and the media, has led the effort to promote diversity and inclusion in our industry. We recognize that building Culturally Intelligent organizations is good for the industry and is good business.

Multicultural Leadership

Become A Member

MFHA’s Member Levels follow a solutions-based approach for more responsiveness to gaps that may exist in Members’ diversity initiatives.


Dinner of Opportunity

Build Cultural Intelligence

Cultural Intelligence is designed to increase employee awareness and knowledge of cultural groups so that they can deliver better customer service and increase team engagement.


Showcase of the Stars Event with Students

Showcase of the Stars™

Showcase of the Stars™ is a live, interactive career exploration event for minority high school and college students that promotes careers in the food and hospitality industry.


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Platinum Members

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“The MFHA Suite of Solutions and Services are specific to the challenges of the restaurant, foodservice and lodging industries and will help our industry continue its leadership in multicultural awareness achievement.”

Roy Jackson, SVP, Business Development & Industry Affairs Foodservice & On-Premise, Coca-Cola North America


“MFHA offers innovative programs that strategically position organizations to maximize the multicultural opportunities for today and the future.”

Douglas Allison
VP- Corporate Development & Diversity, PepsiCo Foodservice

“Developing culturally intelligent leaders is critical for innovation
and long-term business success.”

James Fripp
Senior Director – Global Diversity & Inclusion, YUM! Brands, Inc.

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Multicultural Foodservice & Hospitality Alliance
401.461.6342 | info@mfha.net
1144 Narragansett Blvd. Providence, RI 02905

MFHA is an Affiliate of the National Restaurant Association
Copyright ©2017